Complex Needs Support Officer

Complex Needs Support Officer

Location: Llandeilo
Hours: 8:30am – 3:30pm, Monday to Friday
Pay Rate: £14.25 per hour

Alternative Provision | Llandeilo Area

Are you passionate about transforming the lives of young people with additional needs? Do you bring patience, confidence, and compassion into everything you do?

We are working alongside an innovative alternative provision unit in the Llandeilo area to recruit a dedicated Complex Needs Support Officer. This role involves providing 1:1 and small group support to young people aged 11–19, all of whom are on the autistic spectrum, with some learners presenting severe or profound learning difficulties.

This is a genuinely rewarding opportunity for someone who believes in inclusion, consistency, and seeing beyond barriers—supporting learners not just academically, but socially and emotionally too.

About the Provision

This specialist, purpose-built centre has been thoughtfully designed to meet the needs of children and young people with autism. The setting is calm, structured, and highly supportive, enabling learners to feel safe, understood, and empowered.

Facilities include:

• A fully equipped sensory room
• A purpose-built life skills flat to support transition into adulthood
• Outdoor learning areas, including a bike track and specialist play park
• Small class sizes with a collaborative and highly supportive staff team

The provision prioritises wellbeing, emotional regulation, and individual progress—celebrating success in all its forms.

The Role

As a Complex Needs Support Officer, you’ll be a vital part of the day-to-day support structure, working closely with teaching staff to provide consistency, reassurance, and tailored encouragement throughout the school day.

Key Responsibilities

• Provide 1:1 and small group support for learners with Autism
• Encourage engagement with individual workstations and collaborative tasks
• Support learners during therapy and intervention sessions
• Assist with the implementation of Individual Development Plans (IDPs)
• Help maintain a safe, nurturing, and positive learning environment
• Support teachers with individualised lesson delivery and planning
• Promote independence, confidence, and emotional regulation
• Calmly manage and de‑escalate challenging behaviour using consistent strategies

What We’re Looking For

We’re seeking someone who is resilient, adaptable, and deeply committed to making a genuine difference.

Essential Skills & Experience

• Experience working in SEN settings, particularly with individuals on the Autism Spectrum
• A calm, confident approach to managing challenging behaviour
• Emotionally intelligent, patient, and consistent
• Strong communication and teamworking skills
• Ability to follow guidance while taking initiative when needed
• Compassionate, approachable, and proactive
• Enhanced DBS (child workforce) or willingness to obtain one
• Full UK driving licence

Why Work with Teaching Personnel (TP)?

When you work with Teaching Personnel, you’re supported every step of the way — both professionally and personally.

✔ Exclusive access to our CPD Academy, offering high-quality training including:
• SEN-specific development
• Autism Spectrum Disorder (ASD) training
• Behaviour management strategies

✔ Dedicated consultant support — you’ll have a named consultant who will guide you through the recruitment process and continue supporting you throughout your placement

✔ Easy-to-use TP app for seamless diary management, availability updates, and direct communication

✔ Opportunity to gain a Team Teach qualification at a highly discounted rate, supporting your confidence and career progression in behaviour management

✔ Ongoing professional development and opportunities within specialist settings

Why Apply?

• Make a meaningful impact every single day
• Work in a specialist, purpose-built environment
• Develop valuable experience in complex needs and autism support
• Be part of a setting that genuinely prioritises wellbeing, inclusion, and progress
• Receive ongoing training, guidance, and career support

If you believe every young person deserves understanding, patience, and opportunity, we would love to hear from you.

Apply today and take the next step in a role that truly changes lives.
Call 01792 473300
Email anna-leigh.webster@teachingpersonnel.com